Incidents reported on status page for Heedjy https://status.heedjy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6438bc9ad40ef4ad6757cf9ab0a9e93a.png https://status.heedjy.com/ en https://status.heedjy.com/incident/390826 Thu, 27 Jun 2024 09:30:00 -0000 https://status.heedjy.com/incident/390826#dc850fd2f963e0bcbcb1a368306dec458d34bb8adb01b4bba68d1925ce8cc5c5 POST-MORTEM On June 27th 2024, we experienced a major service outage from 9am to 11h30am, due to a problem with the domain name renewal. As a consequence, all services of the platform were unavailable (app store, portal and api). But there was no data loss . This problem was caused by a fault in the renewal transaction. Our preventive action consists in better monitoring renewal failures before they becomes critical. We sincerely apologize for this https://status.heedjy.com/incident/390826 Thu, 27 Jun 2024 09:30:00 -0000 https://status.heedjy.com/incident/390826#dc850fd2f963e0bcbcb1a368306dec458d34bb8adb01b4bba68d1925ce8cc5c5 POST-MORTEM On June 27th 2024, we experienced a major service outage from 9am to 11h30am, due to a problem with the domain name renewal. As a consequence, all services of the platform were unavailable (app store, portal and api). But there was no data loss . This problem was caused by a fault in the renewal transaction. Our preventive action consists in better monitoring renewal failures before they becomes critical. We sincerely apologize for this https://status.heedjy.com/incident/390826 Thu, 27 Jun 2024 09:30:00 -0000 https://status.heedjy.com/incident/390826#dc850fd2f963e0bcbcb1a368306dec458d34bb8adb01b4bba68d1925ce8cc5c5 POST-MORTEM On June 27th 2024, we experienced a major service outage from 9am to 11h30am, due to a problem with the domain name renewal. As a consequence, all services of the platform were unavailable (app store, portal and api). But there was no data loss . This problem was caused by a fault in the renewal transaction. Our preventive action consists in better monitoring renewal failures before they becomes critical. We sincerely apologize for this https://status.heedjy.com/incident/390826 Thu, 27 Jun 2024 07:00:00 -0000 https://status.heedjy.com/incident/390826#0ba5403618b12a03758f41aad6d1e80b0e9eca2ffbcff5aabd135880d6200043 Major service outage https://status.heedjy.com/incident/390826 Thu, 27 Jun 2024 07:00:00 -0000 https://status.heedjy.com/incident/390826#0ba5403618b12a03758f41aad6d1e80b0e9eca2ffbcff5aabd135880d6200043 Major service outage https://status.heedjy.com/incident/390826 Thu, 27 Jun 2024 07:00:00 -0000 https://status.heedjy.com/incident/390826#0ba5403618b12a03758f41aad6d1e80b0e9eca2ffbcff5aabd135880d6200043 Major service outage